Frequently Asked Questions (FAQ)
Products
Do you offer kids’ products?
Yes, most of our products are also available in youth sizes.
Ordering & Payment
Is there a minimum purchase quantity?
No, there is no minimum! We believe every athlete should have access to custom gear, even if they only need one item. However, teams and groups can benefit from our attractive volume discounts when purchasing larger quantities.
How long is the delivery time?
Our standard delivery time is approximately 14 business days from the time your order is finalized. Immediately after you place your order, we will send you an estimated delivery date. Please note that this date may be adjusted due to public holidays, shipping delays, or other unforeseen circumstances.
How can I pay?
We offer a wide range of common payment methods, including PayPal, Credit Card, and bank transfers. A few hours after you place your order, you will receive an invoice via email.
Important: Since our products are fully customized and cannot be returned, we begin production only after receiving your payment. For large orders, a partial payment may be arranged.
Manufacturing & Quality
How long does the print last?
Unlike traditional methods where colors are printed on top of the fabric, we use sublimation printing, which fuses the colors directly into the fibers. This means the print will never fade, crack, or peel. As a result, our sublimated products are incredibly durable and easy to care for, ensuring your gear looks great for years.
Do sublimated jerseys make you sweat more?
No, in fact, the opposite is true. Since the high-quality, breathable fabric is not covered by a thick layer of ink, the material remains fully functional. This allows for better airflow and moisture-wicking, helping you stay cooler and more comfortable.
Our Expertise & Solutions
How can you help with business plan development?
With over 16 years of experience in the sportswear industry, we have developed successful business cases for all types of clients. Whether you want to create a new teamwear brand or develop a specialized custom apparel business, we have the experience and solutions to help you meet your goals.
How do you handle product design and development?
Based on your business plan, our professional in-house design and production teams can work with you to provide the right product designs and development to bring your vision to life.
What makes your production methods “industry-leading”?
Working with top professional clubs worldwide has given us the experience and knowledge to consistently provide industry-leading products. We take immense pride in collaborating with our partners to create some of the best apparel in sports.
How do you offer flexible and innovative solutions?
Over a decade ago, we were among the first sportswear manufacturers to adopt a flexible, no-minimum ordering solution. This innovative approach gives our partners a great competitive advantage, allowing them to manage inventory more effectively and respond to market demands.
What is your company’s background?
Our company has partnered with sports clubs, schools, and organizations across the globe. Our fully integrated business solutions give our partners access to the most innovative products, helping them stay ahead of the competition.